OUR TAILORING SERVICE
We are proud to be partnered with online tailoring and repairs service SOJO to offer repairs and alterations on our trousers.
OUR RESPONSIBILITY
We’re on a mission to fix the fashion industry
At Snag we are dedicated to working towards a more sustainable fashion future. In the UK, 13 million clothing items are sent to landfill every week. We live in a world where "make-use-waste" is the default. We are trying to change that, with the help of our tailoring partner, SOJO.
By partnering with SOJO to provide alterations and repairs, we are working to reduce landfill and create a culture of care around our trousers.
HOW IT WORKS
FAQ's
What is SOJO?
SOJO is the online tailoring platform for people and fashion brands, working to create a more sustainable fashion future.
What services does SOJO offer?
Sojo offer alterations and repairs on all our tailoring trousers. When using the online booking flow, you will be shown all service options along with instructions on how to get the perfect fit (by matching, pinning or measuring). The SOJO team are able to answer any queries via email at support@sojo.uk, or via a free video consultation.
Who will repair/alter my item?
The SOJO team is made up of a team of talented tailors with a variety of expertise and decades of experience. The SOJO tailors all work in-house at SOJO’s East London studio.
Where is SOJO based?
SOJO is based in East London, the heart of the city’s tailoring and textile industry.
Where is SOJO available?
SOJO’s services are available for all our UK customers. SOJO provides a door-to-door collection and delivery service in London and a postal service nationwide.
How long will it take?
SOJO has a speedy turnaround time of 7 days.
Does having my item altered by SOJO affect Snag's return policy?
Once you have had your item altered, it will no longer be eligible for return via our policy, but SOJO are dedicated to making the fit work for you.
